For DTC apparel brands on Shopify
Returns that resolve in 2.4 minutes, not two days.
A shopper answers one question, uploads a photo, and Verifund decides: keep it, swap the size, or ship it back.
- Decision time
- 2.4 min
- Keep & Credit
- 110%
- Default label cost
- $7.20
$18.00 knit hat · reason: too small
Photo check: item and condition match the order line. Freight and receiving cost more than the goods.
Trust Score: consistent
Return rate and reason mix match this shopper's history across the network.
Keep it. $19.80 in store credit, code sent to your email.
Estimated $9.40 saved against the label, receiving and inspection cost — illustrative example, not a live shopper record.
One decision, three outcomes
Every return resolves to keep it, swap it, or ship it back.
The shopper answers one question and uploads a photo. Verifund reads the order, the photo and the shopper's history, then decides — no queue, no support inbox.
Keep & Credit
When the label and receiving cost more than the item is worth, Verifund offers store credit at 110% of the item's value on the spot. No box goes back.
Estimated 42% shopper take rate on eligible orders
Target figure, modelled on early merchant returns files, not a guarantee for every catalog.
Size-Swap
For a fit return, Verifund predicts the size that should have shipped and sends the replacement immediately — before the original box arrives back. Estimated 40% fewer second returns on swapped orders.
Ship it back
A prepaid QR label at the assumed $7.20 default cost, for the returns that genuinely need to travel.
Input: photo check
Confirms the item and condition match the order line before any decision is offered.
Input: Trust Score
Weighs this shopper's return rate and reason mix against the Trust Network. A pattern that reads as risky gets a ship-back only, and Verifund says so.
The Trust Network
A shopper who returns heavily at one store is known at the next.
Verifund hashes shopper identifiers and pools return history across every merchant on the network. A pattern that looks fine in isolation — three returns this month — can read very differently once it is seen everywhere at once.
- Identifiers are hashed before they ever leave a merchant's data.
- Every resolution adds one more data point the network can weigh.
- Fraud gets refused, and Verifund states the reason in the resolution.
The returns leak
Most of that cost is a shipping label nobody needed.
Move the sliders to your own volume and see roughly what Keep & Credit alone is worth before a single return ships back.
Estimated monthly savings
$567.00
Target figure from Keep & Credit alone, modelled on an estimated 30% of returns landing under a $25 keep threshold and a 42% estimated take rate. Your own returns file replays this against real orders, not assumptions.
Every resolution shows its reasoning
Nothing decides quietly.
Each line in the ledger below carries the photo check, the Trust Score read, and the outcome it produced — the same record a merchant sees inside Verifund, and the same one a shopper can point to if they disagree.
A daily digest lands in the merchant's inbox with the same shape: resolved count, outcome mix, and an estimated total saved.
- 09:14Keep & Credit$24 tee, wrong color+$8.10
- 09:22Size-SwapJacket, size M → Lreplacement sent
- 10:03Ship it back$96 boots, damagedlabel issued
- 10:41Ship it backTrust Score: lowheld for review
Pricing
One flat plan for your volume. No overage line, ever.
Volume bands are stated up front and enforced by an upgrade prompt, not a surprise invoice. No annual contract, no free trial — Verifund runs in test mode on your own past returns first.
Standard
$149/month
Up to 500 resolved returns a month
- Keep & Credit
- Ship-back with prepaid QR labels
- Full resolution audit log
Network
Most coverage$399/month
Up to 3,000 resolved returns a month
- Everything in Standard
- Trust Network fraud shield
- Size-Swap AI
- API access